Tesla Fleet for Drivers

Tesla offers eligible businesses and organizations the opportunity to own and operate their own Tesla fleet, allowing their employees to use Tesla vehicles. If you are an assigned driver for your company’s fleet of Tesla vehicles, learn how to get set up in the Tesla app, take delivery of your company vehicle and more.

Getting to Know Your Vehicle
Downloading Tesla App
Setting Up Tesla App
Scheduling Your Delivery
Picking Up Your Vehicle

Getting To Know Your Tesla Vehicle

Before taking delivery of your company vehicle, we recommend familiarizing yourself with Tesla vehicles and their features. Tesla offers resources to equip drivers with the necessary information they need to enjoy a safe and convenient experience. Attend an in-person workshop, watch our Meet Your Tesla video series or even schedule a demo drive for your company vehicle.

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Downloading the Tesla App

The Tesla app allows you to manage your account and activate different controls for your company vehicle. To get started, download the Tesla app from the App Store or Google Play store. Make sure you have the latest version of the app by updating the Tesla app on your mobile device.

Note: Tesla app features available for company vehicle drivers may vary compared to drivers of their own personal vehicle.

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Setting Up Your Tesla App

Your employer-issued email address will be the email you use to sign in. When you have been assigned as a driver, you will receive an email prompting you to create a password. Once you have your account credentials, download and open the Tesla app to sign in.

Note: If you did not receive this email, you can request a password reset. If the issue persists after you have verified your email address, contact your company or fleet management company.

Your Company Vehicle

Do not attempt to manually add your fleet vehicle in the Tesla app. This will remove the vehicle from your company or fleet management company’s account.

If you have been assigned as a driver and the designated point of contact for taking delivery of your company vehicle, you should be able to see the Tesla vehicle and the order details in the Tesla app.

If you were only assigned as a driver, you will not be able to view the delivery estimate or the vehicle in the Tesla app until your company vehicle has been delivered. If you do not have access to your company vehicle, contact your company or fleet management company to be given access.

Setting Up Your Payment Method

Charging

If you are responsible for making payments for charging sessions of your company vehicle, save your credit card and billing information in the Tesla app before taking delivery. Once you have saved your payment method, your account will be automatically billed for any charging sessions.

You can add your payment information in the Tesla app by following these steps:

Open the Tesla app.
Tap the menu in the top-right corner.
Tap ‘Charging.’
Tap ‘Manage Payment.’
Tap ‘Add Payment Method.’

You can use the Tesla app to remotely monitor your company vehicle's charging progress, manage invoices and more.

Subscriptions

Tesla offers subscriptions including Full-Self Driving (Supervised) and Premium Connectivity. Your company or fleet management company may assign you as the payer for subscriptions. Learn more on how to subscribe to Full-Self Driving (Supervised) and Premium Connectivity.

Setting Up Your Phone Key

Your phone key can be used to unlock the vehicle’s door and access various driver and vehicle control features in the Tesla app. Once you have taken delivery of your company vehicle, download the latest version of the Tesla app and enable Bluetooth on your mobile device.

To set up your phone key in the Tesla app, follow these steps:

Open the Tesla app.
Select your company vehicle.
Next to ‘Phone Key,’ tap the ‘Set Up’ button.
Follow the remaining prompts.

Note: If the setup for your phone key is unsuccessful, you may not be close enough to the vehicle. In this case, the Tesla app will instruct you on how to set up your phone key using your backup key card.

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Scheduling Your Delivery

Your company or fleet management company is responsible for handling the pre-delivery process. Avoid contacting your local delivery center for updates or to schedule delivery. If you are the point of contact for taking delivery of your company vehicle, you will receive a text message when the vehicle is ready for pickup. Tap the link in your text message to schedule your pickup. If you are not the point of contact for delivery, we recommend contacting your company or fleet management company to organize delivery for your company vehicle.

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Picking Up Your Vehicle

If you are assigned as the point of contact for taking delivery of your company vehicle, you are required to present a valid state or government-issued ID and provide your order or VIN on delivery day. You can find your order or VIN in the Tesla app by following these steps:

Open the Tesla app.
Tap ‘Vehicle Details.’

Onboarding Guide

If your company vehicle is a Model 3 or Model Y vehicle, you can access a virtual onboarding guide once you have picked up your vehicle. This onboarding guide gives you a rundown of how to adjust driver settings and how to use features associated with your vehicle’s touchscreen. You can access the guide from your vehicle’s touchscreen by following tapping ‘Controls’ > ‘Service’ > ‘Onboarding Guide.’

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Additional Information

Select to learn more about your company vehicle:

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Frequently Asked Questions

Delivery Show All Hide All

If you are the assigned point of contact for taking delivery, you will be able to see your company vehicle in the Tesla app prior to taking delivery. Additionally, you will receive a text message when the vehicle is ready for pickup. Ensure that your company or fleet management company has your latest contact information to avoid delays in scheduling delivery.

Tesla App Show All Hide All

Before Taking Delivery

If you are an assigned driver but cannot see your company vehicle in the Tesla app, you are likely not the assigned point of contact for taking delivery. You will only be able to see and control the Tesla vehicle in the Tesla app once you have picked up the vehicle and set up your phone key.

After Taking Delivery

If you have picked up your company vehicle and still cannot access the Tesla app, contact your company or fleet management company to ensure the correct email address has been assigned to the vehicle.

Note: Do not attempt to manually add a vehicle in the Tesla app. This will remove the vehicle from your company or fleet management company’s account. Contact your company or fleet management company for access to your company vehicle.
For your company vehicle, only your company or fleet management company can add a driver using their fleet account. Contact your company or fleet management company to request driver changes.
If you are driving a company vehicle, you can only set parental controls and PIN to Drive from the vehicle’s touchscreen.

Note: The availability of certain Tesla app features may vary for company vehicle drivers.

Subscriptions Show All Hide All

You can subscribe to FSD (Supervised) and Premium Connectivity in the Tesla app by following these steps:

Open the Tesla app.

Tap ‘Upgrades.’

Tap ‘Software Upgrades.’

At the top of your screen, tap ‘Subscribe.’

Tap ‘Add’ next to the upgrade. Then, tap ‘Next.’

Tap ‘Checkout’ and save your billing address and payment method.

Note: Your company vehicle may need to complete a software update before FSD (Supervised) features become available.
You can cancel your subscriptions at any time in the Tesla app by following these steps:

Open the Tesla app.

Tap ‘Upgrades’ > ‘Manage Upgrades.’

Find the upgrade and tap ‘Manage.’

Tap ‘Cancel Subscription.’

Annual or monthly subscription payments will not be prorated or refunded. After the cancelation is fully processed, you will continue to have FSD (Supervised) and Premium Connectivity features for the remainder of the current billing period.
If you are unable to access upgrades for your company vehicle, you are likely not assigned as the payer for subscriptions. Contact your company or fleet management company for more information.

Charging Show All Hide All

When you take delivery of your company vehicle, you will receive one J1772 Charging Adapter. Learn more about installing charging equipment and the different home charging options that are available to you. You can also use Supercharging to charge the vehicle.
You may have an unpaid balance or be missing a saved billing address. Supercharging is automatically blocked until the outstanding payment is made or your billing address is updated.

You can pay an unpaid Supercharging balance in the Tesla app by following these steps:

Open the Tesla app.

Tap the menu in the top-right corner.

Tap ‘Charging.’

Tap ‘Pay Now.’

You can save your billing address in the Tesla app by following these steps:

Open the Tesla app.

Tap the menu in the top-right corner.

Tap ‘Charging.’

Tap ‘Manage Payment.’

Enter and save your billing address.

Additional Support Show All Hide All

Tesla offers in-person workshops for new customers looking for guided explanations on Tesla vehicles. Topics include an introduction to vehicle safety features, instructions on how to use the Tesla app and navigate your vehicle’s touchscreen and more. You can view and sign up for upcoming workshops.

View Workshops
Our Meet Your Tesla video series is another resource you can use to understand the fundamentals of your Tesla vehicle ownership experience. Watch the Meet Your Tesla videos for your company vehicle to learn about different topics, including how to access your vehicle, use different driver controls and more.

Watch Now
Yes. Schedule a demo drive for a hands-on experience with one of our Tesla vehicles. Learn more about demo drives or schedule an appointment.

Schedule Demo Drive
To factory reset your Tesla vehicle, tap ‘Controls’ > ‘Service’ > ‘Factory Reset’ on your vehicle’s touchscreen.

Note: You must be an assigned driver to perform a factory reset. If you can access your company vehicle using the Tesla app, then you are an assigned driver.
You can schedule a service appointment in the Tesla app. You can also use the Tesla app to manage your existing appointments, approve estimates and review past invoices. Additionally, you can find step-by-step instructions on basic maintenance procedures in our Do It Yourself Guides.
You can purchase vehicle accessories, charging equipment, spare parts and official merchandise in the Tesla Shop. You can also purchase accessories in the Tesla app by following these steps:

Open the Tesla app.

Tap 'Upgrades' > 'Accessories.'

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