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Locate Your Powerwall Gateway information

To register your Powerwall system and use the Tesla app, you need to enter the part number and serial number of your Gateway in the online registration form. The part number and serial number appear on a sticker on the inside of the Gateway door.

Backup Gateway 2


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Open the door of the Backup Gateway 2 by pressing inwards on the latch at the right side of the enclosure.

Enter the entire number (including any letters and dashes) that follow the colon.



Backup Gateway 1

Open the door of the Backup Gateway 1 by pressing up on the latch at the bottom right of the enclosure.

Enter the entire number (including any letters and dashes) that follow the letter in parentheses.

  • The part number is preceded by “(P):”
  • The serial number is preceded by “(S):”


Gateway 1

Open the door of the Gateway by releasing the latch on the right side of the enclosure

Enter the entire number (including any letters and dashes) that follow the letter in parentheses.

  • The part number is preceded by “(P):”
  • The serial number is preceded by “(S):”

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