Instructions for Transporters

DO NOT TRANSPORT WITH WHEELS ON THE GROUND

The front motor and rear motor(s) in Cybertruck may generate power when the wheels spin. Always transport Cybertruck with all four tires off the ground. Ensure that the tires are unable to spin at any time during transport.

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Warning
NEVER TRANSPORT YOUR VEHICLE WITH THE TIRES IN A POSITION WHERE THEY CAN SPIN. DOING SO CAN LEAD TO SIGNIFICANT DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY CAUSE THE SURROUNDING COMPONENTS TO IGNITE.
Cybertruck being towed with the back wheels on the ground, with a red X and a fire warning to indicate that this should not be done
Cybertruck being towed with the front wheels on the ground, with a red X and a fire warning to indicate that this should not be done

Do not transport Cybertruck using any method that is not specified by Tesla. Adhere to the instructions provided here and observe all warnings and cautions. Damage caused by improper transporting of your vehicle is not covered by the warranty.

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Note
Tesla is not liable or responsible for reimbursing services not dispatched through Tesla Roadside Assistance.

Approved Methods for Transporting

A flatbed truck or comparable transport vehicle is the recommended method of transporting Cybertruck. Cybertruck can face either direction on the truck bed.

Cybertruck on the back of a flatbed tow truck
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CAUTION
Use a flatbed truck with a bed that is at least 21 ft (6.5 meters) long (A). Before attempting to tow Cybertruck, always check the tow truck's recommended loading capacity against the gross vehicle weight rating (GVWR) of Cybertruck (see Dimensions, Weights, and Cargo Capacity) to ensure that the flatbed truck is capable.

Activate Transport Mode before repositioning Cybertruck (if necessary) and winching it onto a flatbed tow truck. For more information, see Activate Transport Mode.

If Cybertruck has no low voltage power, attempt to jump start the low voltage system first so that you can then activate Transport Mode. For more information about jump starting, see If Vehicle Has No Power.

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CAUTION
Cybertruck uses steer-by-wire technology. As a result, you will be unable to use the steering wheel to turn the wheels if Cybertruck has no power.
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Note
Do not transport Cybertruck with the front or rear wheels on dollies unless absolutely necessary for a short distance. If you are transporting Cybertruck on dollies, ensure that a steering wheel lock is applied and care is taken to prevent the front wheels from spinning.
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CAUTION
Before using dollies, check the manufacturer's specifications and recommended loading capacity against the vehicle weight rating and axle weight rating of Cybertruck, as specified by the vehicle certification label (see Vehicle Loading).
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CAUTION
DO NOT TRANSPORT YOUR VEHICLE IF THERE IS ANY CHANCE OF ANY OF THE WHEELS SPINNING.
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CAUTION
Tesla is not responsible for any damage caused by or during the transport of Cybertruck, including personal property damage or damage caused by using self-loading dollies or tire skates.
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Warning
Cybertruck is equipped with high voltage and low voltage components that may be compromised as a result of a collision (see Electric Vehicle Components). Before transporting Cybertruck, it is important to assume these components are energized. Always follow high voltage safety precautions (wearing personal protection equipment, etc.) until emergency response professionals have evaluated the vehicle and can accurately confirm that all high voltage systems are no longer energized. Failure to do so may result in serious injury.

If Vehicle Has No Power

If Cybertruck has no low voltage power:

  1. Open the powered frunk. See Opening the Powered Frunk with No Power.
  2. Jump start the low voltage battery. See Jump Starting.

Cybertruck must have low voltage power to open the doors from the outside or use the touchscreen.

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Warning
It may be more difficult to steer Cybertruck when the vehicle is being supported by an external low voltage power supply. The wheels may not be as responsive to the steering wheel as expected, and extreme caution should be taken when repositioning Cybertruck.
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CAUTION
Cybertruck uses a 48V low voltage architecture. As a result, some functions may be unavailable or degraded if you are supporting Cybertruck with less than 30V (for example, another vehicle or a 12V portable jump starter).
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CAUTION
Avoid using low voltage components of Cybertruck (such as the climate control system, cabin USB-C ports, lights, etc.) when the vehicle is being supported by an external low voltage power supply. Doing so may disable low voltage systems and make it necessary to jump start Cybertruck again.
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Note
Tow providers: If the vehicle ran out of range, see Running Out of Range for more information on transporting the vehicle to a charging station and preparing the vehicle to charge.

If you are unable to jump start Cybertruck and the touchscreen is not accessible, use tire skates to re-position the rear tires, keeping front tires on the ground. When using tire skates, be sure to use skates of sufficient size to avoid contact between the tire and the bed/pavement. Before using tire skates, always check the manufacturer's specifications and recommended loading capacity.

Disable the Self-Leveling Air Suspension System

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Note
If Cybertruck has no low voltage power (or is being supported by an external low voltage power supply) you will not be able to enter Jack Mode.

Your Cybertruck is equipped with an air suspension system that automatically self-levels, even when the vehicle is "asleep" and the touchscreen is powered off. To prevent damage, you must activate Jack Mode to disable self-leveling:

  1. Touch Controls > Ride and Handling on the touchscreen.
  2. Press the brake pedal, and then touch Medium to maximize ride height.
  3. Touch Controls > Service > Jack Mode.
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Note
Jack Mode cancels if you touch the button again or when driving speed exceeds 4 mph (7 km/h).

Activate Transport Mode

Transport Mode keeps the parking brake disengaged while winching Cybertruck onto a flatbed truck. When active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following are required to enable Transport Mode:

  • Low voltage power. If Cybertruck has no low voltage power, attempt to jump start the low voltage system so that you can use the touchscreen to activate Transport Mode (see If Vehicle Has No Power).
  • Cybertruck must detect a key. Transport Mode is available only when a key is detected.
  • Ensure the vehicle is not connected to a charger. Transport Mode is not available if Cybertruck is still plugged in.

To activate Transport Mode:

  1. Ensure the vehicle is in Park and that it is not connected to a charge cable.
  2. Chock the tires and make sure Cybertruck is secure.
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    Warning
    Ensure that the wheels are secure and that Cybertruck has continuous low voltage support while it is in Transport Mode. If there is a loss of low voltage power (for example, if the low voltage battery does not self-recover before activating Transport Mode or if the external power supply becomes disconnected) there is a risk of rollaway.
  3. Press and hold the brake pedal, and then on the touchscreen, touch Controls > Service > Towing. The touchscreen displays a message reminding you how to properly transport Cybertruck.
  4. Touch Transport Mode. The Transport Mode button turns blue, and Cybertruck is now free-rolling and can slowly be rolled (no faster than walking speed) for short distances or winched.
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    Warning
    Power steering may be disabled when Cybertruck is in Transport Mode. The steering system may be less responsive and the steering wheel may be more difficult to turn. Use extreme caution when repositioning the wheels of Cybertruck while in Transport Mode.

To cancel Transport Mode, touch Transport Mode again.

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Note
Transport Mode is only intended to allow for winching Cybertruck onto a flatbed truck or repositioning the vehicle out of a parking space. While in Transport Mode, the tires are allowed to rotate slowly (under 3 mph or 5 km/h) and for a very short distance (less than 30 feet or 10 meters). Exceeding these boundaries can lead to significant damage and overheating that is not covered by the warranty.
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Note
If you are unable to activate Transport Mode (because, for example, the electrical system is not working and you are unable to jump start the low voltage system), use tire skates to reposition Cybertruck. Before doing so, always check the manufacturer's specifications and recommended loading capacity.

Pull onto the Flatbed Truck From the Rear

To pull Cybertruck from the rear, use the tow hitch:

  1. Chock the tires.
  2. Remove the rear tow hitch cover. See Accessing the Trailer Hitch Assembly.
  3. Attach the winch cable to the cutouts on either side of the tow hitch.
    The tow hitch, with the cutouts on either side highlighted
  4. Activate Transport Mode. See Activate Transport Mode.
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    Note
    If Cybertruck has no low voltage power, you will need to jump start it before activating Transport Mode. See If Vehicle Has No Power.
  5. Remove the tire chocks.
  6. Pull Cybertruck slowly onto the flatbed truck.
  7. If Cybertruck is in Transport Mode, deactivate it by touching Transport Mode again.

Pull onto the Flatbed Truck From the Front

To pull Cybertruck onto a flatbed truck from the front, use one or both of the square tow hooks beneath the front fascia:

  1. Chock the tires.
  2. Attach the winch cable to the tow hook(s). Either one or both tow hooks can be used.
    The two recovery hooks on the front of the vehicle
  3. Activate Transport Mode. See Activate Transport Mode.
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    Note
    If Cybertruck has no low voltage power, you will need to jump start it before activating Transport Mode. See If Vehicle Has No Power.
  4. Remove the tire chocks.
  5. Pull Cybertruck slowly onto the flatbed truck.
  6. If Cybertruck is in Transport Mode, deactivate it by touching Transport Mode again.

Secure the Tires

The vehicle's tires must be secured onto the flatbed using the eight-point tie-down method.

  • Remove any wheel covers before securing the tires.
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    CAUTION
    Failure to remove wheel covers before attaching tie-down straps may result in damage to the wheel covers.
  • Ensure any metal parts on the tie-down straps do not touch the face of the wheels.
  • Do not place tie-down straps over body panels or through the wheels.
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CAUTION
Attaching the tie-down straps to the chassis, suspension or other parts of the vehicle's body may cause damage.
A Cybertruck tire secured using the eight-point tie-down method