Energy Support

Powerwall Pre-Installation

Powerwall Site Survey

Before you schedule your installation, you will need to complete a Site Survey. This can be done through our self-survey option, the fastest and most convenient way of getting an estimate, or by a Site Surveyor. 

If you choose the self-survey option, you will be prompted to complete an online form and submit photos after placing your order.

If you prefer a Site Surveyor to come and gather the information, this is available for a fee but may delay the process and will require you to be home so that you can provide access to the required areas.

Post-Site Survey

Based on your Site Survey, the Tesla design team will assess your home's electrical system and include any electrical upgrades needed in your proposal. At this time, they will also determine the number of Powerwalls you need based on your home usage. Before moving forward, you will review and approve the design.

Pre-Installation: Prepare Your Home

To ensure quick and efficient installation, clear the ground, wall space and any key access points for installers to work. Some installers may use a small dolly to move Powerwall around. Minimum clearances required for installation of Powerwall and the Backup Gateway are shown below.

Pre-Installation: Internet Access

Powerwall requires an active Internet connection (wired or wireless), which allows you to monitor your Powerwall system with the Tesla app. Identify where your home router is located and have login information available.

While a wired home network is preferred for best performance, if one is not available, Powerwall can use an internal cellular connection to the Internet.

Once you've prepared your home, see what to expect on your installation day of your Powerwall.

Note: This guide provides general steps for when Tesla directly installs Powerwall. These steps may differ if your Powerwall is being installed by a Certified Installer.