Energy Support

Powerwall Post-Installation

Start using your Powerwall

After installation, you can start using Powerwall when the utility provides Permission to Operate (PTO). PTO requirements vary by region and utility. Your installation team will provide updates on PTO for your system.

Tesla App

Once your Powerwall has been turned on, download the Tesla app and start monitoring your Powerwall and home energy usage.

Tesla App Log In Screen

Step 1: Log In

Log in using the same email address you used to order Powerwall with solar. If you are already a Tesla vehicle owner, log in using the same email address you use to sign into your Tesla Account.

Tesla App Notification Screen

Step 2: Set Up Notifications

Receive notifications when Powerwall starts backing up your home during instances such as a power outage.

Tesla App Logged In

Step 3: You are now logged into the Tesla mobile app

Watch the mobile app overview video to learn about the features of the Tesla mobile app. You can also learn more about using and customizing your Powerwall below: