Energy Support

Go Off-Grid

Go Off-Grid allows you to disconnect your Powerwall from your utility grid to simulate the experience of being off the electrical grid. With the ability to disconnect using the Tesla app, your Powerwall puts you in direct control of your home energy ecosystem, improving your energy independence and security.

How It Works

Once you activate Go Off-Grid, your Powerwall disconnects from the grid. This does not open or close breakers or disconnect your service. Your Powerwall will solely use solar power and energy stored in your Powerwall to power your home. This allows you to become familiar with how your Powerwall system behaves during an outage. Your system will reconnect to the grid when you either reconnect from the app, your Powerwall runs out of energy or your Powerwall is unable to support your essential loads while off-grid. Although the duration of grid outages can vary, there are best practices you can follow to extend the backup duration of your Powerwall.

How to Use It

Phone Pairing

In order to use Go Off-Grid, your phone must be paired with your Powerwall. To pair your phone, open the Tesla app and follow these steps:

  1. Switch to your energy site.
  2. Tap ‘Configure.’
  3. Scroll down and tap ‘Phone Pairing.’
  4. When prompted, toggle the enable switch (located on the right side of your Powerwall) off and then, back on.


Note: Additional phones that will use Go Off-Grid must be paired with your Powerwall.

Going Off-Grid

To activate Go Off-Grid, open the Tesla app and follow these steps:

  1. Switch to your energy site.
  2. Tap ‘Configure.’
  3. Scroll down to ‘Go Off-Grid.’
  4. If you have not yet paired your phone to your Powerwall, you’ll be prompted to do so in this step.
  5. Tap ‘Take Me Off-Grid.’


Note: Transition may take a few minutes. You'll receive a notification when your system is off-grid.

Reconnecting to the Grid

To reconnect to the grid, open the Tesla app and follow these steps:

  1. Switch to your energy site.
  2. Tap ‘Reconnect to Grid.’
  3. Tap ‘Take Me On-Grid.’


Once you reconnect to the grid, you'll get a notification from the Tesla app. You can also review details of the event on the ‘Backup History’ screen.

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