Energy Support

Process Overview

Buying solar panels from Tesla is fast and simple. We use an online and virtual process to provide you the best value system and fastest time to installation. After you place an order, you can contact us by text, or by email or phone through your Tesla Account – otherwise we will let you know when your installation is ready to be scheduled.

  • Step 1: Order Online
    Place an order online. We recommend the system that will maximize your savings based on your average electricity usage and your address, or you can increase the size of your system if you expect to expand your home or add an electric vehicle, pool or family members in the future.
  • Step 2: Home Assessment
    Tesla uses high resolution aerial and satellite imagery along with information collected from a site survey to create your design. You can log into your Tesla Account to provide preferences for your solar layout, finalize your design and track your installation progress.

    Tesla works with your local city to file permits for your system. Depending on your location, this may take from 2 to 6 weeks.
  • Step 3: Installation
    When your system is ready to install, you can choose a date. Installation is finished the same day for most systems, and you only need to be at the house during the first hour. Systems installed with Powerwall+ will be activated and configured to not export to the grid until Permission to Operate (PTO) has been granted after installation.

    We will work with your local building department to arrange for an inspection after installation is completed.

    Utility Approval:
    If your system includes a Powerwall 3 or Powerwall+, it will be configured to not export from the grid while we work with your local utility company to receive Permission to Operate (PTO) your system.
  • Step 4: Power On!
    We will notify you when it is safe to turn on your system.