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Solar Panels
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After Installation
- What to Expect After Installation
- Registering Your Tesla Solar Inverter
- Connecting to Tesla Solar Inverter
- Turning On Your System
- Monitoring Your System
- Understanding System Performance
- Troubleshooting Your System
- Get Help and Schedule Service
- What to Know About Scheduling Service
- Billing
- Removal & Reinstallation
- Transferring Ownership of Your Solar System
- Systems Affected by Natural Disaster or Force Majeure Event
- Documents
- Frequently Asked Questions
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Solar Roof
- Learn
- Install
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After Installation
- What to Expect After Installation
- Registering Your Tesla Solar Inverter
- Connecting to Tesla Solar Inverter
- Turning On Your System
- Monitoring Your System
- Understanding System Performance
- Troubleshooting Your System
- Get Help and Schedule Service
- What to Know About Scheduling Service
- Billing
- Engaging with the Tesla Community
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- Frequently Asked Questions
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More
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Billing
Billing for your solar system is available online in your Tesla Account. Sign in using the email associated with your Tesla products. You can make payments online, by check or by enrolling in automatic payments.
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You have purchased your system upfront and are billed one time after your system passes inspection.
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You pay for your system over time. Contact your solar financier directly to learn more. For financing funded by Tesla, visit your billing portal in your Tesla Account.
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Power Purchase Agreement
You are billed based on the amount of energy your solar system produces each month. Your utility bill is typically higher in summer with a greater number of daylight hours, and more direct sunlight.
Your invoiced amount is based on how much energy the system produced in the previous calendar month. The varying monthly charge is calculated by multiplying the total amount of kWh that the system produced during the month by the rate per kWh per your contract. You may notice a higher bill in the summer when your solar system is producing the most energy. This energy is typically applied as a credit by your utility for usage later in the year.
Tesla no longer provides this financing offering for new systems.
Lease
This agreement allows for customers to budget for solar by having a fixed monthly payment. The fixed monthly payment is calculated by using the estimated first-year system production multiplied by the kWh rate and then divided into 12 equal, monthly payments. This agreement also includes a Performance Guarantee to give you extra comfort in your system’s performance, which is tracked through ongoing monitoring.
Tesla no longer provides this financing offering for new systems.
If you have a Power Purchase Agreement (PPA) or Solar Lease, you can manage your billing preferences by signing into your Tesla Account:
Accessing Your Billing Portal
- Select ‘Manage’ next to your energy product.
- Select ‘Manage Billing’ to access your billing portal.
Making a One-Time PaymentTo Make an Online Payment
- Navigate to the ‘Account’ tab at the top of your billing portal.
- Select ‘Manage Payment Method’ to view or add a payment method.
- Add your bank account or credit card details. Note: This will not enroll you in Autopay.
- Navigate to the ‘Home’ tab at the top of your billing portal.
- Click 'Pay Now,’ select your 'Payment Method' and then click ‘Pay Now.'
- Select ‘Initiate Payment’ to make your one-time payment.
To Make a Phone Payment- Navigate to the ‘Account’ tab at the top of your billing portal.
- Select ‘Manage Payment Method’ to view or add a payment method.
- Add your bank account or credit card details. Note: This will not enroll you in Autopay.
- Call the Tesla Customer Support team to make your one-time payment.
Enrolling in Automatic Payments- Navigate to the ‘Account’ tab at the top of your billing portal.
- Select ‘Autopay.’
- Toggle ‘Autopay' to 'on' and then select the ‘Payment Source.’
- Select ‘Update Autopay Settings,’ and then select ‘Save Changes’ to enroll.
Enrolling in Paperless BillingTo receive an email notification containing your billed charges for the month, enroll in paperless billing in your billing portal:
- Navigate to the ‘Account’ tab at the top of your billing portal.
- Select the section located under ‘Statement Options.’
- Toggle ‘Go Paperless' to 'on.'
How to View Billing & Payment History
You can view your billing and payment history through the Billing Portal in your Tesla Account.
- Sign in to your Tesla Account to access your Billing Portal.
- Click on ‘View Payment History’ and select the black arrow for individual payment details to look at a single bill, or ‘View Statements’ to access your statement history. You can also access statements from the ‘Payment History’ found under ‘Useful Links.’
How to Download a Copy of an Invoice
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Select ‘View’ on the right side of the Statement screen to open a PDF of the invoice. You can now download a copy of the file.
Frequently Asked Questions
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Even with solar, you’ll most likely have a residual utility bill and those rates may fluctuate as updated by your utility company. However, your solar system will reduce the amount of energy you purchase from the utility minimizing the impact of rising utility rates. Learn more about your utility bill after solar.
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If you are selling your home and own your solar system, then you are in a good place. Studies have shown that homes with solar panels sell faster and at a premium compared to homes without solar. Since solar financing has no prepayment penalty, you can work with your financier to pay off the solar system with the sale of the house and transfer the paid off system to the new homeowner. The first step would be to contact the financier to notify them that you are planning on selling the home. Once the payoff of the system has been coordinated, we will help transfer ownership of the system to the new homeowner. Learn more about real estate transactions and solar agreement transfers.
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The UCC-1 is a public declaration of our interest in the solar energy system. It is not a lien on your home. It is a “financing statement” confirming Tesla’s ownership and/or financial interest in the leased or financed solar equipment. Tesla recommends having your financier or refinance company call into Tesla directly to speak with us on your behalf. Our team will work with our representative to temporarily lift the UCC-1 filing. Once your refinance is complete, we then reinstate the fixture filing for all financed systems.
If your project is financed by Mosaic or Sunlight, they will need to be contacted to lift any UCC-1 fixture filing.
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You may purchase the system as specified in your PPA. The first date of purchase eligibility falls on the five-year anniversary of the date your system received permission to operate and any time afterward. You may also request to purchase the system if you sell your home. The process to purchase the system is broken down into three stages:
- Stage 1 - Requesting the PPA Estimate
The price is dependent on several factors and the Fair Market Value (FMV) will be calculated by an independent third-party appraisal company. You can request a PPA estimate that will be +/-$200 of the FMV to better understand the potential cost prior to moving to the next stage. - Stage 2 – Request a Fair Market Value (FMV) Calculation
Per your contract, Tesla will request, and an independent third-party appraisal company will complete the FMV report. If you decide to move forward and purchase your system, the actual price will be the FMV plus any applicable taxes. - Stage 3 – Requesting the Purchase Option Agreement (POA)
You have now seen an estimate, requested the independent FMV and are ready to move forward with purchase. Tesla will apply applicable taxes to the dollar amount on the FMV report and create a POA with instructions on how to complete the final stage and purchase your system.
Submit your request to get started.
- Stage 1 - Requesting the PPA Estimate
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Some contracts offer the option to purchase your solar system after five years of operation. Refer to your Energy Products Order Agreement to review the eligibility requirements and process for purchasing your system. To pay off your existing solar system, contact your financier.
If you financed your solar system with Tesla and you have installed your system but have not yet received permission to operate (PTO), you may switch to a purchase agreement and pay off your system.
Once you have received permission to operate (PTO), you may pay off your system at any time with no prepayment penalty (except a service fee if not already paid in finance charges).
If you financed your system with Mosaic or Sunlight, reach out to them to discuss purchasing your system.
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Customers who finance or purchase a solar system by cash may be eligible to receive available federal and state incentives. If you need assistance with claiming the Federal Tax Credit, reach out to a professional tax consultant. Tesla does not guarantee individual eligibility or provide advice related to tax credits or incentives.
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Tesla is authorized to submit your payment history to credit reporting agencies. Refer to your Energy Products Order Agreement in your Tesla Account for details regarding credit reporting.
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The Performance Guarantee offered in some Energy Products Order Agreements provides you with economic relief in the event that your system does not meet the expected performance criteria. You will receive a credit or payment according to the calculation listed in your agreement, and Tesla will work with you to resolve the issues causing your system’s underperformance.
Some agreements also include a production warranty in the event that your system is unable to produce adequate energy for an extended period of time. To ensure that this production warranty remains active, customers must have their system properly connected to their Tesla monitoring device at all times.
Refer to your Energy Products Order Agreement to confirm if you have a Performance Guarantee and which Performance Guarantees or warranties are included with your system. If you need to submit a warranty claim, Tesla will take care of everything on your behalf, as defined in your agreement.
If you are at or past your anniversary date and would like to check the status of your Performance Guarantee review or payment, submit an inquiry. In the event additional details are required, we will reach out to you. Response communications will typically arrive within the next 7 business days.
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If you would like to make a payment online, sign in to your Tesla Account. Select 'Billing.' There will be a yellow ‘Pay Now' tab. Select 'Pay Now' and follow the instructions to finish making your one-time payment.
If you would like to pay by check, include your job number, as listed on your invoice, in the memo line and mail all payments to the address included in your monthly invoice. This option takes the longest to process (two to four weeks).
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To access your billing portal, sign in to your Tesla Account, and select ‘Manage’ next to your Tesla energy product. Once you are signed in, you can view billing details for your system, set up autopay and enroll in paperless billing.
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If you would like to view your billing and payment history,