Getting Started


My system is installed. When can it be turned on?

There are two important approvals that must occur before we can activate your system: local government approval and utility approval. We will facilitate all approvals for you.

We need your local building department to sign off and approve the installation. In addition, we will submit all necessary paperwork to your utility for their final approval.

Once the utility has granted permission for your system to operate, we will contact you to help turn your system on. If you receive an email, door hanger or tag on your electric meter regarding your utility permit, please contact us.

To find out the status and approval timeline for your system, contact Tesla Customer Support at or by phone at (888) 765-2489.