Turn on Your Solar Panel System
Get energy monitoring up and running
The Tesla Gateway helps us provide 24/7 monitoring, ensuring your system is running smoothly. If your system encounters a problem, the gateway will alert us and we’ll contact you via email or through your account.
For your monitoring to run smoothly, you’ll need the following:
- Gateway device
- Continuous connection to the internet
- Internet router with open Ethernet port
- AC power outlet
- Activated Tesla account
Powering the Gateway
1. Log on
Download the Tesla app on your smartphone.
2. Turn on the Gateway
Plug in your Gateway with the provided power supply. The power light will glow.
3. Connect your router
Connect the gateway to your home router using the included Ethernet cable.
4. Watch the lights
If you see a “WEAK SIGNAL” notification, try relocating the unit until the notification disappears. If other error notifications remain, contact us.
5. Watch in real time
Use the Tesla app to follow your energy production in real time.
Power up your system
1. Locate your main electrical service panel
Usually, it’s mounted on an external wall. Find the breakers labeled 'Solar System', 'PV', 'Photovoltaic Backfeed or Solarcity'.
2. Flip the breakers ON
If you have a sub-panel, turn on these breakers as well.
3. Turn on your external disconnect
Some systems have external AC/DC disconnects. Most external disconnects are located in a gray box with black or red levers. Lift one or both into the ON position. If your disconnect is located on the roof, installers have already turned it on. If you have more than one inverter, you may have a Load Center. The Load Center will be located near the inverters and appear as a similar gray box. To open the Load Center, find a latch at the bottom and pull down before pushing the door and sliding down. Switch each breaker to the ON position.
4. Turn on your inverter
We use several different models. Locate your inverter below:
Once your system is up and running, avoid turning OFF the inverter except for emergencies or maintenance. In the case of a power outage, the green LED light on your inverter will continue to glow indicating that it’s running.
- For more detailed instructions, download the complete Operations and Maintenance Guide.