Energy Support

Tesla ConnectedSolutions Program

Earn cash from your Powerwall and create a cleaner, stronger grid

For eligible Powerwall owners, ConnectedSolutions is a program that links batteries across the state to create a large supply of sustainable energy — a virtual power plant — to be used during peak demand. The program applies to National Grid, Eversource and Cape Light Compact customers in Massachusetts, Connecticut or Rhode Island.

Earn hundreds of dollars each year by participating, and know you’re contributing to a cleaner, stronger grid — all with the same self-powered and emergency backup features of Powerwall.

By pairing Powerwall with solar, customers can unlock additional incentives in all three states. In some cases, these programs can significantly reduce the cost of solar and completely cover the cost of Powerwall.

Earn Money

Maximize the value of Powerwall and earn hundreds of dollars every year.

Create a Virtual Power Plant

Share your energy and reduce demand during peak times for a cleaner, stronger power grid.

24/7 Access

Enjoy reliable power and 24/7 access.

Earn Money

Maximize the value of Powerwall and earn hundreds of dollars every year.

Create a Virtual Power Plant

Share your energy and reduce demand during peak times for a cleaner, stronger power grid.

24/7 Access

Enjoy reliable power and 24/7 access.

Frequently Asked Questions About ConnectedSolutions

What is ConnectedSolutions?
ConnectedSolutions is a program that reduces overall electric use during periods of high energy demand using connected devices like Powerwall. Tesla is working with National Grid and Eversource to bring hundreds of Powerwalls together to create a virtual power plant to support the grid in a clean way.

 

Who is eligible?
Powerwall owners in National Grid's Massachusetts and Rhode Island territories or in Eversource's Massachusetts and Connecticut territories, or Cape Light Compact's Massachusetts territory.

 

Who could I contact with questions or if I want to apply?
If you already have a Tesla Project Advisor or a Powerwall Certified Installer, contact them.

 

What is the benefit of participating?
The program is designed to:

  • Earn value from your Powerwall
  • Increase grid stability
  • Reduce fossil fuels and support the transition to a renewables-based economy
  • All while maintaining your ability to draw energy from your Powerwall if you need it

 

How much can I expect to earn?
ConnectedSolutions is a performance-based program. Your payment will be based on your average power contribution during peak events. Tesla will dispatch your Powerwall system, but your performance will depend on your Powerwall system, and we don’t guarantee any dollar value.

The highest-earning Powerwall system will be one that is paired with enough solar generation to completely recharge the battery every day. These systems will be able to discharge the most capacity during events. If there is plenty of solar generation to recharge the batteries, then Powerwall could earn as much as $700 a year in MA and CT, and $1,000 a year in RI by participating in ConnectedSolutions.

Powerwall systems not paired with solar generation will not be allowed to export power to the grid, but will still be able to discharge to serve home load. This limitation will greatly reduce the earning potential, but if the home load during events averages 1kW, Powerwall can still earn as much as $200 a year in MA and CT, and $290 a year in RI.

Earnings during the first year will also depend on enrollment. You will get zero credit for events that happen before you enroll, which will reduce average performance.

 

How will Tesla and my Program Administrator use my Powerwall?
You can expect your Program Administrator to request power from your Powerwall for a few hours up to 60 days from June to September. During the hottest part of summer, you can expect an event almost every weekday. Tesla will charge the battery for best event performance and command the battery to discharge during the event. At all other times, you can choose how the battery behaves through your Tesla app.

How do I configure my Powerwall to increase performance and earnings?
Your performance and earnings are based on your average power contribution during events. To contribute more power, set your preferences to allow your Powerwall to export to the grid. Under ‘Settings’ and ‘Powerwall’, make sure that ‘Energy Exports’ is set to ‘Everything’.

If the ‘Energy Exports’ setting is not available to you, then your Powerwall is able to export.

How can I ensure that I’ll still have backup energy if I need it?

  • Severe storms: Storm Watch mode will be active 24/7/365 and will prioritize backup over participation in this program if a severe storm is forecast.
  • During program events: the Powerwall will always retain at least 20 percent of its capacity as backup during events. Of course, program events only make up 3% of the year.
  • All other times: You can set your backup preferences in your Tesla app.

 

When do I get paid?
Your performance will be calculated and approved by your Program Administrator after the end of the summer season. This process can take time, meaning that incentive funds are not available until after the end of the year.

Based on those calculations, Tesla will pay customers after receiving the funds from your Program Administrator. Customers must be enrolled in the program through the end of the season in order to be eligible for that season’s payment.

 

How do I contact the program?
For incentive application enrollment status change or inquiries, work with your Certified Installer.
For payment and unenrollment inquiries, contact ConnectedSolutions@tesla.com.

 

What should I expect after I submit the unenrollment request?
During demand response season (between June and September), unenrollment could take up to two weeks to complete. In the meantime, Powerwall might still participate in events during the processing period.